Postgraduate Certificate in AI for CRM Innovation

-- viewing now

The Postgraduate Certificate in AI for CRM Innovation is a career-advancing course that focuses on the integration of Artificial Intelligence (AI) in Customer Relationship Management (CRM). This certification is crucial in today's data-driven world, where businesses are seeking innovative ways to leverage AI to improve customer interactions and experiences.

5.0
Based on 7,220 reviews

5,779+

Students enrolled

GBP £ 149

GBP £ 215

Save 44% with our special offer

Start Now

About this course

The course is designed to equip learners with essential skills in AI, machine learning, and data analysis, all applied within a CRM context. It is ideal for marketing professionals, CRM specialists, data analysts, and business managers aiming to enhance their AI knowledge and skills to drive CRM innovation. With the growing demand for AI professionals across industries, this certificate course offers a competitive edge for career advancement. It provides hands-on experience in using AI tools and techniques to optimize CRM strategies, analyze customer behavior, and predict future trends. By the end of the course, learners will be well-prepared to lead AI-driven CRM initiatives in their respective organizations.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course details

• AI in CRM
• Machine Learning for CRM
• Natural Language Processing in AI CRM
• AI-Powered CRM Analytics
• Deep Learning and Neural Networks in CRM
• AI-Driven CRM Personalization
• CRM Innovation with Computer Vision
• AI Ethics and Bias in CRM
• Implementing AI in CRM Systems
• Future Trends: AI and CRM

Career path

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track GBP £149
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode GBP £99
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
POSTGRADUATE CERTIFICATE IN AI FOR CRM INNOVATION
is awarded to
Learner Name
who has completed a programme at
London School of Planning and Management (LSPM)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment