Advanced Skill Certificate in AI-Powered Customer Service Communication

-- viewing now

AI-Powered Customer Service Communication is a cutting-edge skill that empowers professionals to deliver exceptional customer experiences. With the rise of AI-driven technologies, customer service has become more complex and demanding.

4.0
Based on 4,214 reviews

6,268+

Students enrolled

GBP £ 149

GBP £ 215

Save 44% with our special offer

Start Now

About this course

This Advanced Skill Certificate program is designed for customer service representatives and contact center managers who want to stay ahead of the curve. Through this program, learners will gain expertise in AI-powered communication, including chatbots, voice assistants, and social media management. They will learn how to leverage AI tools to enhance customer engagement, resolve issues efficiently, and drive business growth. Don't miss this opportunity to upskill and reskill in AI-Powered Customer Service Communication. Explore the program further and discover how to transform your customer service skills for the future.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course details

• Advanced AI Architectures for Customer Service
• Natural Language Processing (NLP) Techniques in AI
• Machine Learning Algorithms in AI-Powered Communication
• Sentiment Analysis and Emotion Recognition in AI
• AI Chatbot Design and Implementation
• Speech Recognition and Synthesis for Customer Service
• Data Privacy and Ethical Considerations in AI-Powered CS
• AI-Powered Customer Service Analytics and Metrics
• Integration of AI in Existing Customer Service Platforms

Career path

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Skills you'll gain

AI Communication Data Analysis Customer Experience Service Automation

Course fee

MOST POPULAR
Fast Track GBP £149
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode GBP £99
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
ADVANCED SKILL CERTIFICATE IN AI-POWERED CUSTOMER SERVICE COMMUNICATION
is awarded to
Learner Name
who has completed a programme at
London School of Planning and Management (LSPM)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment